Help Center

Straight answers, no waiting.

NicheFox is a small, self-serve tool, so we put the answers right here instead of behind a support queue. Most questions are covered below — and everything is written to be honest about exactly what the product does and doesn't do.

Getting started

The basics

What is NicheFox, in one sentence?

It's an AI sales sidekick for hyper-niche businesses: it maps where your buyers gather, helps you get familiar with them, and drafts comments, posts, and messages in your voice — which you post and send yourself.

Do I need a card to start?

No. Create a free account and you can run niche maps and generate AI drafts every month on the free plan. You can even try a Niche Radar map before signing up. Upgrade whenever you want more monthly Scent.

How do I log in or reset my password?

Use the Log In / Sign Up page. Forgot your password? Go to password reset, enter your email, and follow the link we send to set a new one.

What does a first session look like?

Describe your niche in Niche Radar, run the map, and save it. From the map, generate a week of drafts. Then open Den Time each day, review the drafts, and post/send them yourself. Add people you're engaging to the People tracker so their Familiarity Score builds over time.

Niche Radar

Mapping your niche

What does Niche Radar actually give me?

A map of where your niche gathers — relevant communities and search angles, the kinds of people and connectors worth knowing, and content angles that land. It turns "I don't know where to start" into a concrete list of places and moves.

Where does the data come from?

NicheFox uses AI to reason about your niche and, where it can, checks public community signals. Some communities can be verified with a live member count; when we can't verify a number, we simply don't show one rather than guess. Treat the map as a strong, informed starting point you refine as you go.

Can I save and revisit maps?

Yes. Every map is saved to your account so you can come back, sharpen the angle, and watch your corner of the internet take shape.

What is "generate a week of drafts"?

From any saved map, NicheFox can produce a full week of comment and post drafts in your voice — a ready-to-work plan. You review each one and publish it yourself.

Draft Studio & voice

Writing in your voice

What can Draft Studio write?

Comments, first messages, posts, and replies — all in your voice, referencing the real context you give it. It's the same toolkit on every plan.

How do I make it sound like me?

Train your brand voice by pasting in a few samples of your own writing. NicheFox learns your tone and rhythm so drafts read like you, not a bot. You can update your samples anytime.

Does NicheFox post or send anything for me?

No — and this is deliberate. NicheFox never logs into your accounts and never posts, comments, or messages on your behalf. It drafts; you publish and send everything yourself from your own account. That's what keeps your presence 100% organic and keeps your accounts safe.

People & Familiarity

Warming relationships

What is the Familiarity Score?

A simple 0–100 warmth meter for each person you're building a relationship with. You log real interactions — they saw your comment, they reacted, they replied — and the score climbs. Around 70+, they know your name and it's a natural moment to reach out.

How does the People tracker work?

It's your warmth pipeline: the people you're engaging, their Familiarity Score, and where each stands. When someone's warm, you can draft a message to them right there — and send it yourself.

Den Time

Your daily routine

What is Den Time?

One short daily checklist — comment, post, follow up — so showing up in your niche becomes a 15-minute habit instead of an all-day sprawl. Keep the streak alive and your niche never forgets you.

Do streaks do anything?

They're there to keep you consistent, which is the whole game in a small niche. Consistency is what makes you the known name.

Scent, plans & billing

Money & usage

What is Scent?

Scent is NicheFox's usage credit — roughly one AI action, like a drafted comment, message, or post. Each plan includes a monthly amount of Scent, and unused Scent rolls over one month.

Do the plans have different features?

No. Den, Prowl, and Territory all include the exact same complete toolkit. The only thing that changes is how much monthly Scent you get. Pick the tier that matches how much you'll draft each month.

What happens if I run out of Scent?

Top-ups are available, or you can upgrade mid-cycle and pay the difference. Unused Scent also rolls over one month, so a slow week isn't wasted.

How do I upgrade, change, or cancel my plan?

Everything is in your account's Billing section. Switch plans anytime; cancel anytime with no email required. Yearly plans are refunded pro-rata for unused full months.

Is my payment secure?

Payments run through Stripe. NicheFox never sees or stores your full card details.

Platforms & safety

Accounts & safety

Which platforms does NicheFox work with?

LinkedIn and Reddit today, with more on the roadmap. Because you post everything yourself, NicheFox works anywhere you're active — it just helps you decide what to say and where.

Could using NicheFox get my account flagged?

There's nothing to flag. NicheFox is a drafting tool that never connects to, logs into, or acts on your accounts. No automation means no bot-like behavior — you're just a real person showing up in a community.

Can I connect my LinkedIn or Reddit account?

No, by design. We deliberately don't offer account integrations, so your posting stays fully in your hands and 100% organic. It's a small extra step for you, and a big reduction in risk.

Is NicheFox a team or multi-client tool?

Not yet. It's built for one operator and one niche per account — one login, one voice, one pipeline. Multi-seat workspaces and client switching aren't part of the product, so we don't sell them.

Account & data

Your account

How do I change my name or details?

Open the Account section inside the app to update your profile and manage your plan.

How do I delete my account?

You can permanently delete your account and data from the Account section. This can't be undone, so we ask you to confirm first.

Can I get support if something here doesn't answer my question?

We're a small, self-serve tool and don't run a live support desk — no phone line or live chat. This Help Center is designed to cover the real questions, and we keep it updated. If you hit something genuinely not covered, use the feedback option in the app to tell us; we read it, and it directly shapes what we fix and document next.

Ready to own your niche?

Start free — map your niche and generate your first drafts today. No card required.

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